Frequently Asked Questions

Yes. Our Concierge Service can arrange taxis, private transfers, and chauffeur-driven cars. For private transportation, we recommend making your request at least 48 hours in advance whenever possible.

The Madeleine station is just a short walk from the hotel and serves lines 8, 12, and 14. The Saint-Lazare train station is also nearby and provides access to several metro lines as well as the RER.

Yes. A secure public parking lot is located just a few steps from the hotel, and valet parking is available. The current parking rate is €65 per night. Please allow about 15 minutes to return your vehicle.

Yes. Electric vehicle charging stations are available outside, near the hotel.

The Concierge Desk is open every day from 8:00 a.m. to 10:00 p.m.

Yes. Our Concierge Service works with carefully selected providers to organize personalized experiences in Paris, including private tours, 2CV rides, chauffeur-driven tours, and other activities tailored to our guests’ preferences.

Yes. Our Concierge Service can assist guests with restaurant reservations, cultural tours, tickets, shows, and personalized recommendations, subject to availability.

Yes. Laundry and garment care services are available. Clothing dropped off before 9:00 a.m. is returned the same day starting at 7:00 p.m. as part of our regular service. An express service is also available for an additional fee, including on Sundays and holidays.

Yes. The hotel can accept deliveries and online purchases intended for registered guests. For any specific or valuable packages, we recommend notifying the hotel in advance.

Yes. Our team can arrange personalized touches such as flowers, Champagne, or other services prior to your arrival, subject to availability and any additional charges.

Yes. Birthdays, honeymoons, marriage proposals, and other celebrations can be personalized. The hotel can also work with select partners to organize experiences such as a private dinner, a beauty treatment, a photo shoot, or a tour of Paris with a chauffeur.

You can contact the hotel by phone at +33 (0)1 87 86 28 00. For reservation requests, you can also email reservation@fauchonhotels.com.

Yes. The hotel hosts private celebrations, corporate events, meetings, cocktail receptions, sit-down dinners, and various custom events in several spaces that can be reserved for private use.

Le Grand Café Fauchon can accommodate up to 42 guests for a sit-down dinner or 60 for a cocktail reception. The Terrace can accommodate up to 50 guests for a seated dinner or 60 for a cocktail reception, with larger cocktail reception setups when combined with Le Grand Café Fauchon. The Jardin des Thés can accommodate up to 32 guests for a seated dinner or 60 for a cocktail reception and also offers several meeting configurations. The Madeleine Suite can accommodate up to 8 guests for a seated dinner or 10 for a cocktail reception.

Yes. A private meal can be arranged as part of an event, depending on the venue, the number of guests, and the desired format.

For any inquiries regarding meetings, private events, or group bookings, please contact Alizée Bertrand, Sales Manager, at a.bertrand@fauchonhotels.com or +33 7 72 66 25 90.

Fauchon L'Hôtel Paris is located at 4 Boulevard Malesherbes, 75008 Paris, on Place de la Madeleine, in the 8th arrondissement. Its central location provides easy access to numerous monuments, luxury boutiques, and cultural attractions.

Fauchon L'Hôtel Paris places gastronomy at the heart of the hotel experience. Guests can enjoy the Grand Café Fauchon, a gourmet breakfast, and the signature Gourmet Bar found in every room and suite, featuring a complimentary selection of FAUCHON sweet and savory treats that is refreshed daily.

Yes. The hotel is located on Place de la Madeleine, near Rue Saint-Honoré, Place Vendôme, the department stores on Boulevard Haussmann, and the Champs-Élysées.

The hotel combines five-star Parisian hospitality with FAUCHON’s culinary heritage. This identity is reflected throughout the guest’s stay through the Gourmet Bar, Le Grand Café Fauchon, personalized service, and a decidedly gourmet approach to hospitality.

The neighborhood combines fine dining, shopping, art, and culture. From the hotel, it’s easy to reach the Opéra Garnier, Place de la Concorde, the Tuileries Garden, the Louvre Museum, and numerous luxury boutiques. Our concierge service can also provide personalized recommendations.

Yes. Place de la Madeleine is centrally located, making it a great base for exploring Paris, close to the Opéra Garnier, Place de la Concorde, the Champs-Élysées, the Tuileries Garden, the Louvre Museum, and the luxury boutiques on Rue Saint-Honoré.

The front desk is open 24 hours a day.

Rooms are available starting at 3:00 p.m. on the day of arrival and must be vacated by 12:00 p.m. on the day of departure.

Early check-in is subject to availability. Late check-out is also subject to availability: between 3:00 p.m. and 6:00 p.m., a surcharge of 50% of the room rate applies; after 6:00 p.m., a surcharge of 100% applies.

Yes. A secure, free luggage storage area is available before your room is ready and after you check out.

Our international team welcomes guests in French and English. Some team members also speak Arabic, Spanish, Italian, and Portuguese.

Yes. Free Wi-Fi is available throughout the hotel.

The hotel accepts major credit cards, except for JCB, as well as cash.

A valid credit card may be required to guarantee the reservation. Payment or prepayment terms depend on the selected rate or offer and are specified at the time of booking.

Cancellation and change policies depend on the selected rate or offer. The applicable terms and conditions are provided at the time of booking and in the confirmation.

A visitor's tax applies per adult per night, in accordance with current regulations in Paris. Since the amount may change, the applicable rate will be confirmed at the time of your stay.

When you book directly, you’ll enjoy personalized service from our team, who can help you choose your room, take your preferences into account, and tailor the arrangements for your stay.

Fauchon L'Hôtel Paris offers 33 rooms and 21 suites, including Classic, Superior, and Deluxe Rooms, as well as Chic Suites, Eiffel Tower View Duplex Suites, Madeleine Suites, and FAUCHON Suites.

Yes. The FAUCHON Suite combines a Madeleine Suite and a Superior Room, offering a more spacious layout for families. The Chic Suite also features a sofa bed. Our Reservations team can recommend the best option based on the number and ages of your guests.

Capacity varies by room category. Classic and Superior Rooms can accommodate up to 2 people; some Deluxe Rooms and suites can accommodate 3 people, while the FAUCHON Suite can accommodate up to 5 people.

Some Deluxe Rooms with a View of the Eiffel Tower and Duplex Suites with a View of the Eiffel Tower offer a view of the Paris rooftops toward the Eiffel Tower.

Yes. Some rooms and suites feature Parisian-style balconies. Since not all room categories have them, we recommend that you specify this preference when making your reservation.

The rooms feature air conditioning and heating, a safe, a walk-in closet, a flat-screen TV, Chromecast, a Bose speaker, free Wi-Fi, and the FAUCHON Gourmet Bar.

The bathrooms feature eco-friendly FAUCHON amenities, bathrobes and slippers, high-end bath linens, a Dyson Supersonic™ hair dryer, and a backlit magnifying mirror. The layout varies depending on the room category.

Yes. Cribs are provided free of charge for children up to 3 years old, subject to availability. A baby bathtub, a bath seat, a high chair, and a bottle warmer can also be provided upon request.

A complimentary extra bed may be provided for children up to and including age 11 in eligible room categories. It is not available in the following room types: Chambre Classique, Superior Room, Deluxe Room with Eiffel Tower View, or Duplex Suite with Eiffel Tower View. A surcharge may apply for older guests; our Reservations team will confirm the applicable terms and conditions.

The Gourmet Bar is FAUCHON’s reimagining of the traditional hotel minibar. Found in every room and suite, it offers a complimentary selection of FAUCHON’s sweet and savory creations, hot beverages, and other gourmet treats, replenished daily.

Yes. Room service is available 24 hours a day for hotel guests.

Yes. Breakfast is served à la carte every day at Le Grand Café Fauchon, from 7:00 a.m. to 10:30 a.m. It is not served as a buffet.

Three options are available: the French Breakfast at €32 per adult (€20 for children ages 6 to 11), the FAUCHON Breakfast at €45 per adult (€25 for children ages 6 to 11), and the Wellness Breakfast at €38.

Yes. The Grand Café Fauchon, located on Place de la Madeleine, is the hotel’s restaurant and bar. It serves contemporary French cuisine in the gourmet setting of FAUCHON.

The Grand Café Fauchon is open every day from 7:00 a.m. to 10:30 p.m. with continuous service. Breakfast is served from 7:00 a.m. to 10:30 a.m., lunch from 12:00 p.m. to 3:00 p.m., light meals from 3:00 p.m. to 7:00 p.m., and dinner from 7:00 p.m. to 10:30 p.m.

Glam’Hours are the Grand Café Fauchon’s afternoon gourmet events, featuring a selection of light bites, cocktails, and Five O’Clock Tea. The afternoon menu begins at 3:00 p.m., and light bites are served until 7:00 p.m.

Yes. Allergen information is available on the menu. We also recommend that you inform our staff of any allergies or dietary restrictions when making a reservation or before placing your order so that they can best assist you.

Yes. The Beauty Spa offers treatments focused on beauty, relaxation, and well-being.

The Beauty Spa is open from 10:00 a.m. to 7:00 p.m. for hair, massage, and nail services. Services outside of these hours may be available for an additional fee. The hammam is available to hotel guests at no extra charge during the Spa’s hours of operation.

We recommend that you Book your treatments in advance to secure the time slot of your choice. Our staff can assist you with the reservation.

Yes. Located on Level -1, the Fitness Center is open 24 hours a day. It features treadmills, an elliptical trainer, a stationary bike, an adjustable dual pulley machine, dumbbells, and a gym ball. A personal trainer or a Running Culture Coach can also be arranged, subject to availability.

No. Fauchon L'Hôtel Paris does not have a swimming pool. Guests can enjoy the Beauty Spa, the hammam, and the 24-hour fitness center.

Yes. Families are welcome. The hotel offers accommodations tailored to families and special touches for children ages 0 to 11, which may include a stuffed animal, a sweet treat, and coloring books.

Yes. Childcare services can be arranged through the Concierge. We recommend booking in advance; the rate depends on the duration, the number of children, and their ages.

Yes. Dogs and cats are welcome for an additional fee of €30 per pet per night. We can provide some amenities, including a food bowl, water, a bed, and a welcome treat.

Yes. The hotel has two accessible rooms and one accessible suite. Our team can provide detailed information and recommend the most suitable accommodations based on each guest’s needs.